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Regular price $16.99
Sale price $16.99 Regular price $26.92
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10/20/30Pcs 8CM PE Foam Rose Flowers Head for Home Wedding Decoration Artificial Flowers DIY Bride Bouquet Scrapbooking

White
Beige
Light pink
Pink
Rose red
Red
Peach
Burgundy
Blue
Royal blue
Light green
Mint green
Teal
Orange
Yellow
Purple
Champagne
Khaki
Black
Rose pink
Dark champagne
Rose leaves
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Worldwide shipping

Worldwide shipping

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Easy returns

Easy returns

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10/20/30Pcs 8CM PE Foam Rose Flowers Head for Home Wedding Decoration Artificial Flowers DIY Bride Bouquet Scrapbooking

10/20/30Pcs 8CM PE Foam Rose Flowers Head for Home Wedding Decoration Artificial Flowers DIY Bride Bouquet Scrapbooking

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Return & Refund
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Product description


Note: leaves and roses are independent. If you need a leaf, you need to buy it and assemble it yourself.







  • We Ship to Worldwide (Except some countries and APO/FPO).

  • We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

  • Orders processed timely after the payment verification.

  • We will send the package from China via air post.

  • Delivery time depends on Shipping Carrier, Customs and Post Dispatch of destination and other factors.Most packages could be received in 20 business days (4 weeks). See below for delivery time collection of quantitative da








  • We accept Email requests for returns within 7 working days of receiving your order. If the item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement.

  • If you are not satisfied when you receive the item, please return it within 7 days for a replacement or money back. Please contact us for a return guide before you return it.

  • All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.

  • If the item is defective in 3 months, We will send you a replacement without extra charge, or offer refund after we receive the defective item.

  • If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you need pay the extra shipping fee.

  • You agree to all of the above-listed policies upon ordering on aliexpress!

  • If you are satisfied with our product and service, please give us a positive feedback with 5 star review which is very important for us. We will be very appreciate if you can leave your real feeling here.

  • If you are not satisfied with the items or our service, please contact us before leaving any feedbacks, we will resolve the issue immediately, thank you!

  • Please Message us from 9:00am. to 18:00pm. (GMT+8) of Monday to Saturday.

  • If you have any questions, please message us and give us a chance to assist you. All messages will be answered within 1 business day (except Public holidays in China). If you do not receive our reply, please kindly re-sent your message and we will reply to you as soon as possible.

  • We apologize for the late reply during holidays (included Sundays).



Return & Refund

Return and Refund Policies 

  • At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

Sarah Houston

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform sarah-houston.com  by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately. 

Step 4. The refund term is within 10 days. sarah-houston.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com. 

  

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.