2T 2 Tier Ribbon Edge Center Wedding Bride Beaded Bridal Veil 2023
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Worldwide shipping
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Secure payments
![Easy returns](https://cdn.shopify.com/s/files/1/0737/2446/1370/files/Easy_returns.png?v=1682519165)
Easy returns
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2T 2 Tier Ribbon Edge Center Wedding Bride Beaded Bridal Veil 2023
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Note: Due to the difference between different monitors, the picture may not reflect the actual color of the item. We guarantee the style is the same as shown in the pictures, but not the same performance on different bodies as on the model. Thank you!
Shipping Terms
Our Item are free shipping to USA,EU, Asia, and every country., The custom, taxes and value-added tax are not included in the item price and shipping charge. Usually we send out goods to you by China Post Air Mail for free shipping, about 15-60days can arrived your address. If you need fast shipping DHL,UPS,TNT,FEDEX,EMS, although they are not free, but can enjoy very good discount. When you make order, please choose the shipping way which you want on our web shop. We will notice the tracking No. in order list or send email to you.
Feedback
We are a kind and honest vendor. And hope each our customers will enjoy their shopping from my Aliexpress store. We will go through our feedback file in a regular period, and will leave positive feedback for all of our kind customers. If you are happy with the purchases here, 5 stars rating positives would be appreciated. And if you have any questions regarding any transaction, please feel free to contact me before you leave any feedbacks. Thank you. Hope every customers can leave 5 stars rating positives feedback, thank you!
Customer Service
Because your satisfaction is our goal. Please don’t leave any negative or neutral feedback or open any dispute on Aliexpress without communication, thank you. We believe our communication will solve the problem for you. And it won’t let you down. You know any negative or neutral or dispute will hurt both sides, and won’t let the problem really be solved. Please feel free to contact us at Due to the difference of time zone between China and your location, sometimes the reply to your message will be delayed with 6-10 hours. We respond to messages Monday-Friday during regular business hours, and most messages are replied within 1-2 business days. Please be patient! Thank you!
Return Policy
We will give a full refund if the item you received is different from the description. A Refund will be given after we received the back item quality fine. Please contact us before shipping any items back. The sender shipping costs do not return, and the back shipping cost should paid in your side. Thanks for your consider us.
Return and Refund Policies
- At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Sarah Houston
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform sarah-houston.com by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately.
Step 4. The refund term is within 10 days. sarah-houston.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.