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Regular price $154.99
Sale price $154.99 Regular price $224.21
Unit price
Save $69.22

Halloween Women New Movie Blue Cinderella Sweetheart Luxury Wedding Dress Adult Ball Gown Wedding Dresses Robe De Mariee

Blue No Train
White No Train
Blue Long Train
White Long Train
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Worldwide shipping

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Easy returns

Easy returns

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Halloween Women New Movie Blue Cinderella Sweetheart Luxury Wedding Dress Adult Ball Gown Wedding Dresses Robe De Mariee

Halloween Women New Movie Blue Cinderella Sweetheart Luxury Wedding Dress Adult Ball Gown Wedding Dresses Robe De Mariee

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Return & Refund
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Welcome To Caterinasara

1. Dresses do not include any accessories such as veils, gloves, petticoat inside, and so on. Bidding is only for the dress.        If you want accessaries, please contact us!
2. We do standard size or custom made size, the price is the same, please leave us your measurements if you choose custom made. If you choose standard size, please according to the size chart because the size may be different to your country. 

3. Dress can be made in custom size, color, design. We strongly suggest you find a professional tailor to measure for you carefullyfollowing the Custom Measurements Guideline before buying a gown online. We suggest you choose to lace up which is better to adjust the size to fit your body better.

4.As an honest seller,
we guarantee the dress will be 95% same as original picture shown. If you want 100% exactly same, please forgive. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your undertstanding.


We have many years of experience in producing dresses, we will provide you with high-quality, beautiful dresses! enjoy your shopping!



Product Shows





Size Chart

if you want to custom made please let us know :
1.Bust =___inches or cm
2.Waist =___inches or cm
3.Hips =___inches or cm
4. Shoulder to waist =___inches or cm
5. Waist to the floor without shoes =___inches or cm
6. Shoulder to the floor without shoes =___inches or cm
7. Height =___ inches or cm(from the top of head to floor without shoes)
8. Dress color =___ (Any color choose or picture show color)

How To Measure

Color Card



Shipping Metoods

1. Shipping cost: Click; "Shipping and payment" tab on the product detail page, and you will see the delivery details. You can calculate shipping costs by inputting the required information.

2. Time in transit: Transit time varies with different shipping methods. ( 4-12 days by TNT, UPS, FedEx, DHL )

3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 7 to 15 working days.(If you have time required,please contact and tell us.)

Return Policy

We realize that it is difficult to purchase a wedding dress over the Internet, and we really want you to be happy with your purchase, So please read the return policy below carefully, We refuse to return the items without any quality problems.

1. Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation.

2. As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and satisfactory solution, such as a refund or exchange for another new item for you.

3. Please kindly contact us for the return at first within 48 hours after receiving the item.

4. The returned item must be in perfect condition, as it was sent to you, has not been altered, and has not been worn. If there is any dust, dirty spots, change, and so on, we shall not offer a refund.

5.
You need to guarantee the above items, our goods must be in good condition. ( Return shipping fee is paid by buyer)

If you have any other questions, please feel free to contact us, we will solve the problem immediately. So you don't have to worry about anything else after you buy, Just enjoy your shopping!


About Feedback

We are very happy to work for you, and all of our efforts are aiming to get better and better service to support your needs in dresses or business. So your kindly and satisfied comments returned are very important for us. And that will definitely help both of us in future business cooperation. And your prompt positive feedback will be highly appreciated.

Also pls contact us if you have any problems. You can send an email or chat with us online, all emails were answered within 1 business day. If you do not receive our reply, please kindly resend your email, we will reply to you as soon as possible. Thank you so much for your support!



Return & Refund

Return and Refund Policies 

  • At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

Sarah Houston

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform sarah-houston.com  by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately. 

Step 4. The refund term is within 10 days. sarah-houston.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com. 

  

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.