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Sale price $352.99 Regular price $502.00
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Luxe Shimmer Tulle Off Shoulder Wedding Dress with Embroidered 3D Flowers Sweetheart Puffy Lace Up Custom Made Bridal Gowns

Cream White Zipper
Nude Corset
Nude Zipper
Black
  • Estimated Delivery:Jan 14 - Jan 18

    • Free Shipping & Easy Returns.
    • Duties included for EU, USA & CA.
    • Made to order in standard or custom sizes.
    • Tailoring: 17-21 days | Shipping: 5-8 days
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Tristin Yost

this dress is so beautiful!! I'm going to alter it a bit by moving the appliques around to make the cup lines look a little less harsh, but otherwise it is so beautiful and shimmery. (be aware because I have glitter all over my house now!!) I did add a petticoat underneath to make it more ball gown shaped.

Luxe Shimmer Tulle Off Shoulder Wedding Dress with Embroidered 3D Flowers Sweetheart Puffy Lace Up Custom Made Bridal Gowns

Luxe Shimmer Tulle Off Shoulder Wedding Dress with Embroidered 3D Flowers Sweetheart Puffy Lace Up Custom Made Bridal Gowns

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Return & Refund
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What we can do:

1.Our factory have been specialize in making wedding apparel and special occasion dress over 10 years. There are many professional designers, seamstress, Quality Inspector, & technicians. Our product are all made by the best material, such as the satin fabric, beading and sequins.
2.We provide services for retailer, wholeseller, drop shipper, photography studio or individual customers. We hope to build long and steady business relationship with you.
3.Custom made in size, colors or styles are available
4.Please do inform me your deadline if you have rush requests for the delivery date!!

Real Photos of Dress on Mannequin

Real Pictures of Dress in Black

Personal Customize Service

Customized to your measurements are acceptable. Please message me the following measurements:
*Full Bust__________inch/cm:
*Full Waist __________inch/cm:
*Full Hips __________inch/cm:
*Shoulder to Shoulder (measured from the back)_______inch/cm:
*Hollow/Shoulder to floor _______inch/cm:
*Your high heels height : __________inch/cm:
*Your height from head to toe_______inch/cm:
*Occasion Date_________(Please do tell me your deadline if you need the dress rush)

Return Policy:

1.We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
2.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, without perfume, and in its original packaging. Buyers are responsible for return shipping costs.
3.We will not accept the return request regarding custom-sized dresses, which include but are not limited to dresses made in your personal measurements, lengths, and/or special changes.
4.If there is Customs Duty happens, you may need to pay for it. A refund will only be issued after the returned items have been received in our warehouse.

Frequently asked questions:

1.What is the best way to choose my size?
Please do refer to the exact measurements in our size chart to choose the correct size .
If your measurements align with our size chart, you may choose standard size.
If your measurements are not closed to any sizes in the size chart, I recommend you choose custom size.

2.Where/What countries do you ship to?
We ship worldwide to nearly every country across the globe. If there is no way to your countries or the shipping cost is ridiculous high, please message me. Aliexpress set the shipping for carrier to some countries, the shipping cost may not be exact right.

3.Can I modify the dress length or train length?
Yes, it is possible to modify any length of a dress. When ordering a wedding dress, simply indicate the length you want in the order notes.

4.How long does delivery take?
Aliexpress standard shipping is provided by Aliexpress platform, which means the shipping is out of our control. Aliexpress will be in charge of any shipping problem, like delay, lost or damaged.
For other shipping ways, please choose DHL, UPS, FedEx or check the appropriate way with us


Return & Refund

Return and Refund Policies 

  • At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

Sarah Houston

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform sarah-houston.com  by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately. 

Step 4. The refund term is within 10 days. sarah-houston.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com. 

  

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.

Crafting Love, One Stitch at a Time

In threads of joy, and whispers of lace,
Sarah Houston, where dreams find their place.