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Regular price $205.99
Sale price $205.99 Regular price $285.00
Unit price
Save $79.01

Plus Size Wedding Dresses Classic Satin Bridal Dresses Puff Sleeves V Neck Beading Sequined A Line Bride Gown with Pockets

WHITE
Ivory
  • Estimated Delivery:May 16 - May 20

    • Free Shipping & Easy Returns.
    • Duties included for EU, USA & CA.
    • Tailoring :15-17 Days Shipping :5-8 Days
Worldwide shipping

Worldwide shipping

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Easy returns

Easy returns

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Plus Size Wedding Dresses Classic Satin Bridal Dresses Puff Sleeves V Neck Beading Sequined A Line Bride Gown with Pockets

Plus Size Wedding Dresses Classic Satin Bridal Dresses Puff Sleeves V Neck Beading Sequined A Line Bride Gown with Pockets

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Reviews
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Return & Refund
FAQ's
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Description
 

 

 
 
 
 
 
 




1. As an honest seller, we guarantee the dress will be 90%- 99% same as original picture shown

. If you want&nb sp;100% exactly same, please forgive. No two exactly same l eaves in the world. We can not guarantee, so please do  not place the order if you still insist 100% similari ty. Thanks for your undertstanding.


2. Dresses does not include any accessaries such as&n bsp;veils, gloves, petticoat inside and so on. Bidding is only for the dress!  

If you want accessaries, please contact us!

3. Customized Size (Including Plus Size)/ Color

need extra fee USD30.00.

4. Any changes of Size/Color/Special Request are not acceptable after order placed exceeds 24 hours.

5. If you want to cancel the order: We accept full refund within 24 hours after you placing the order; there is just 50% partial refund after you place the order more than 24 hours(the 50% is the cost of our material).

6. We Promise Shipping Dress within 10-15 days(not big order), usually shipped by Aliexress standard shipping way and this is free.
Delivery Time: 15-30 working days to major destinations, not remote countries.

 If you need urgent, please contact us to ship by fast shipping(like DHL,Fedex...), but this need you pay extra fee. otherwise we will insist shipping by post air mail. 


 
 




Your satisfaction is of the most importance to us.


Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress. If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.


If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.

Dear, desses by custom-made All of them by hand sewing and they need long time to transport, there maybe a little sequins/beading/crystal/feather/flowers fall off, it not belong to quality issues, please kind to understand it, we will do the best for you, we are sincerly hope you can love it, thank you so much!

1.Sizing or Fit Issues
As all of our dresses are hand-sewn and customer tailored, the finished gown may vary by approximately 1 inch in the specified measurements.
To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. If you find the products are not suitable for you and have questions, you can contact us directly.


2.Color Mismatch
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.


3. Return Process


<1> Contact us within 7 days of receiving your order. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval.


<2> Once we approved your request, please send the item within 5 days.


<3> Refund will be returned to you by Aliexpress directly, below link will introduce:
http://activities.aliexpress.com/adcms/help-aliexpress-com/receive_refund.php

 



Return & Refund

Thank you for choosing Sarah Houston for your shopping experience. We are deeply committed to ensuring your utmost satisfaction and endeavor to provide a seamless and enjoyable shopping journey.

Our comprehensive return and refund policies are designed with your peace of mind at the forefront, accommodating a variety of scenarios to ensure that you feel confident and secure in your purchases. Please take a moment to thoroughly review our detailed guidelines below, which elaborate on how returns and refunds are facilitated at sarah-houston.com, providing you with a clear understanding of our processes.

  • Hassle-Free Return Policy

Understanding that sometimes a product may not fully meet your expectations or needs, we have established an extended hassle-free return policy. This policy enables you to return your items within an extended period of 30 days from the delivery date of your order for any reason whatsoever. This initiative is aimed at providing you with ample time to assess your purchase and decide if it aligns with your expectations.

  • Comprehensive Eligibility Criteria

 

We fully understand the excitement and anticipation of trying on your new dress. While we encourage you to try on your dress in the same manner you would in a physical store, it is crucial to avoid makeup, deodorant, or perfume application before trying on the garment to prevent any potential marks or damage. Excessive handling or wear during the try-on process may impact the refund amount, should the dress not meet your expectations.

  • Detailed Refund Process

Upon receipt and inspection of your returned products, our team will initiate the refund process. We guarantee a full refund for all products that satisfy the eligibility criteria. In instances where an item is damaged during return due to inadequate packaging or handling, we reserve the right to offer a partial refund. This determination is made on a case-by-case basis, taking into account the extent of the damage and its impact on the item's resale value.

Guidelines for Testing and Handling

We recognize the importance of testing products to ensure they meet your needs and expectations. As such, during the return period, you are permitted to open the packaging and test the product in a manner akin to what you would experience in a traditional retail setting. However, we urge you to limit testing to what is necessary to ascertain the product's functionality and suitability. Excessive handling or use beyond basic testing may result in depreciation of the product's value, leading to a potential reduction in the refund amount.

Sealed Packages Protocol

For items that come in sealed packages, we advise that if you have doubts about wanting to keep the product, it's best to maintain the integrity of the seal as much as possible. Should you decide to open a sealed package, resealing it properly can be challenging, and as such, it may complicate the return process. We kindly ask that you include all original packaging materials when returning a product to facilitate a smoother process.

Zero-Cost Returns for Defective Products

We stand by the quality of our products, but we acknowledge that sometimes defects or damages can occur. In the unfortunate scenario where you receive a product that is not in perfect condition or has a manufacturing defect, we will cover the return shipping costs. This policy ensures that you are not out of pocket for issues that are beyond your control. Simply download and print the provided return label to facilitate the return process without incurring any costs.

Responsibility for Return Costs in Voluntary Returns

In situations where you decide to return a product due to personal preference (e.g., wrong size, change of mind), the responsibility for the logistics and cost of return shipping falls on you. We suggest using a trackable shipping service to guarantee the safe return of your items, providing you with peace of mind and ensuring that the return process is completed smoothly.

Refund Methodology

Upon processing your return, we will issue your refund using the same payment method that was used for the original transaction, unless an alternative arrangement has been agreed upon. This approach is designed to streamline the refund process, making it as straightforward and hassle-free as possible. Please allow for a processing time of 3-5 business days for the refund to be reflected in your account, although this timeframe may vary depending on your payment provider.

Step-by-Step Return Procedure

To initiate a return and secure a refund, please adhere to the following procedure:

Notify Sarah Houston:

Begin by sending a return request to info@sarah-houston.com. Include essential details such as your order number, and pictures of the received product.

Return Request Processing:

Upon receiving your request, our returns department will reach out to you within 2 business days to provide you with the necessary return address or a logistics label, if applicable.

Product Return:

You are required to return the product promptly, adhering to the indicated time frames, and no later than 30 days from the receipt of your order. If returning multiple items, please do so separately to facilitate a smoother process.

Refund Initiation:

After we have received and inspected your returned products, we will proceed with the refund process. Rest assured that all payments received from you will be refunded within 10 days from the date you informed us of your decision to terminate the contract.

Exchange Policy

If you wish to exchange an item for a different size, color, or variant, we recommend initiating a return for the current item and placing a new order for the desired product. This ensures a faster and more efficient exchange process, allowing you to receive your new item promptly.

Restocking Fees

Please note that for returns initiated by the customer, a restocking fee of 30% will be applied to the refund amount. This fee is necessitated by the costs associated with inspecting, repackaging, and restocking the returned items, ensuring that we can continue to offer high-quality products and services.

Order Cancellation Guidelines

Should you need to cancel an order, we urge you to contact us immediately after making the purchase. Send your cancellation request to info@sarah-houston.com, clearly stating your desire to cancel the order. Please be aware that you have a maximum window of 3 hours from the time of purchase to request a cancellation. Once the package has been dispatched, it is no longer possible to cancel the order. In cases where the cancellation is made at the customer's request, a payment processing fee of 5% will be retained and not refunded.

Additional Support and Assistance

We hope that the above information provides a comprehensive overview of our return and refund policies. Should you have any further questions, concerns, or require assistance at any point, please do not hesitate to reach out to us at info@sarah-houston.com. Our dedicated customer service team is committed to supporting you every step of the way, ensuring a positive and satisfying shopping experience.

Thank you for your understanding, cooperation, and continued trust in Sarah Houston.

Warm regards, The Sarah Houston Team

FAQ's

 

1. How do I know my size? 

The sizing details for each product are available on the product page. We provide a comprehensive size chart to help you find the perfect fit. If you have any further questions about sizing, don't hesitate to reach out to us at info@sarah-houston.com. Our team will be happy to assist you.

2. How can I place an order on Sarah Houston? 

Placing an order on Sarah Houston is simple and convenient. Follow these steps:

  • Browse our website and select the desired items by adding them to your shopping cart.
  • Once you've finished shopping, proceed to the checkout page.
  • Provide your shipping address and payment details to complete the order.

3. What payment methods do you accept? 

Sarah Houston accepts various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Rest assured that your payment information is handled with the utmost security and privacy.

4. What are the shipping options and delivery times?

Shipping is FREE The estimated delivery date is indicated for each product. Delivery times depend on the handling time and transport time of each product. Handling and transport days refer to business days, excluding weekends and holidays.

5. Can I track my order? 

Yes, you can track your order on Sarah Houston. Once your order is dispatched, we will provide you with a tracking number. You can use this tracking number to monitor the status and location of your package until it reaches your doorstep.

6. Do you offer international shipping?

 Yes, Sarah Houston offers international shipping to various countries. During the checkout process, you can select your country for shipping, and the applicable shipping fees and estimated delivery times will be displayed.

7. What is your return policy? 

We want you to be completely satisfied with your purchase from Sarah Houston. If, for any reason, you are not happy with your order, you may return it within 30 days of receiving the package. The item should be unused, in its original condition, and with all tags intact. Please refer to our Returns and Refunds page for detailed instructions on the return process.

8. How do I contact customer support? 

Our customer support team is here to assist you with any inquiries or concerns. You can reach us through the following channels:

  • Email: info@sarah-houston.com
  • Phone✆: +34 666 08 60 28 (Monday to Friday, 9:00 am - 5:00 pm GMT)
  • Live Chat: Available on our website during business hours.

9. Can I cancel or modify my order after it's been placed? 

We aim to process orders quickly to ensure timely delivery. If you wish to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is dispatched, it may not be possible to make changes.

10. Are there any promotions or discounts available? 

Sarah Houston regularly offers promotions and discounts on various items. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals and special offers.

At Sarah Houston, we strive to provide exceptional service and top-notch products. If you have any other questions not covered in this FAQ, don't hesitate to get in touch with our customer support team. Happy shopping!

Crafting Love, One Stitch at a Time

Experience exquisite craftsmanship in every gown. Each dress is meticulously crafted by our artisans to deliver unparalleled elegance on your special day. Feel the difference.

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Wedding Dresses Craftsmanship

Discover the artistry and precision in every stitch of our wedding dresses, ensuring you look and feel radiant on your big day.

Signature Style

At Sarah Houston, our expertise shines in creating timeless wedding dresses that capture elegance and individuality. Trust us to bring your vision to life with unparalleled craftsmanship and personalized service.