Satin Wedding Dresses with Pockets O-neck Long Sleeves Arabic Lace Dress Robe De Mariee Vestido Noiva
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Estimated Delivery:Dec 21 - Dec 25
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Free Shipping & Easy Returns
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Satin Wedding Dresses with Pockets O-neck Long Sleeves Arabic Lace Dress Robe De Mariee Vestido Noiva
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Let customers speak for us
The dress is as the images are. The details and seams are very well done. Arrived just in the specific time. As for the size, it was a bit large, but without inconvenience it can be adjusted. Super recommended
The size is very suitable. The fabric is soft and smooth
I couldn't be happier with my choice to order from these guys. They were prompt, helpful and detailed which is SO important.
Gorgeous!!!!! Thank you so much, the detail and quality of the dress is amazing! Thank you so much!
The stiching in the lace is beautiful and it was true to size, it fit me perfectly. I am so excited to wear this now! If you're thinking of buying this dress then do it! You won't regret it!
I loved it, it was tailored just as I had requested. Thank you
It it it it's perfect! 😍😍😍😍I asked Sarah to make the skirt bigger as I needed to add a petticoat and the seller was more than happy to do that and I am so grateful to her. It is as beautiful as the picture! 🤩😚😊😎😍
It's worth paying more for better fabrics and I'm deeply in love with it! 😍🤩The skirt is big enough for me to add a super petticoat and the train is long enough, I am very happy with it and I will recommend it to everyone.
This beautiful, for the price I was very surprised by the quality for the price but it is beautiful, it has a glitter fabric under the flower applications. Sarah was very kind and my dress took exactly 1 month to reach Mexico
I am quite big despite having sent my measurements, I will have to fix it but it is very nice.
Damn it! It's so beautiful! 😍The lace used by Sarah Houston is of very high quality, just like the picture shows. And Sarah also added shoulder straps for me. The skirt is large and heavy, it needs a sturdy petticoat to support it, and it has damaged one of my petticoats. 😅😅😅
I can't say any more good things about this shop and this skirt! Sarah quickly answered my (many) questions, and the skirt arrived much faster than I expected. It looks very good and is more beautiful!
Sarah customized the color and added slits for me for free and I was very happy.
WOW!!!!!LOVE IT!!!!
The quality is 10/10, I took the smallest size, but I still had to wear
1. As an honest seller, we guarantee the dress will be 90%- 99% same as original picture shown. If you want&nb sp;100% exactly same, please forgive. No two exactly same l eaves in the world. We can not guarantee, so please do not place the order if you still insist 100% similari ty. Thanks for your undertstanding.
2. Dresses does not include any accessaries such as&n bsp;veils, gloves, petticoat inside and so on. Bidding is only for the dress! If you want accessaries, please contact us!
3.Customized Size (Including Plus Size)/ Color need extra fee USD30.00.
4. Any changes of Size/Color/Special Request are not acceptable after order placed exceeds 24 hours.
5. If you want to cancel the order: We accept full refund within 24 hours after you placing the order; there is just 50% partial refund after you place the order more than 24 hours(the 50% is the cost of our material).
6. We Promise Shipping Dress within 10-15 days(not big order), usually shipped by Aliexress standard shipping way and this is free.
Delivery Time: 15-30 working days to major destinations, not remote countries.
If you need urgent, please contact us to ship by fast shipping(like DHL,Fedex...), but this need you pay extra fee. otherwise we will insist shipping by post air mail.
Your satisfaction is of the most importance to us.
Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress. If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Dear, desses by custom-made All of them by hand sewing and they need long time to transport, there maybe a little sequins/beading/crystal/feather/flowers fall off, it not belong to quality issues, please kind to understand it, we will do the best for you, we are sincerly hope you can love it, thank you so much!
1.Sizing or Fit Issues
As all of our dresses are hand-sewn and customer tailored, the finished gown may vary by approximately 1 inch in the specified measurements.
To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. If you find the products are not suitable for you and have questions, you can contact us directly.
2.Color Mismatch
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
3. Return Process
<1> Contact us within 7 days of receiving your order. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval.
<2> Once we approved your request, please send the item within 5 days.
<3> Refund will be returned to you by Aliexpress directly, below link will introduce:
http://activities.aliexpress.com/adcms/help-aliexpress-com/receive_refund.php
Return and Refund Policies
- At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Sarah Houston
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform sarah-houston.com by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately.
Step 4. The refund term is within 10 days. sarah-houston.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.
Crafting Love, One Stitch at a Time
In threads of joy, and whispers of lace,
Sarah Houston, where dreams find their place.
