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Regular price $139.99
Sale price $139.99 Regular price $179.02
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Wedding dresses for women mermaid dress Party dress vestidos de novia sweetheart neck Women's dress Bride dresses

white
ivory
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  • Estimated Delivery:Mar 07 - Mar 11

  • Free Shipping & Easy Returns

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Worldwide shipping

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40987110834237|40987110867005|40987110899773|40987110932541|40987110965309|40987110998077|40987111030845|40987111063613|40987111096381|40987111129149|40987111161917|40987111194685|40987111227453|40987111260221|40987111292989|40987111325757|40987111358525|40987111391293|40987111424061|40987111456829|40987111489597|40987111522365|40987111555133|40987111587901

Wedding dresses for women mermaid dress Party dress vestidos de novia sweetheart neck Women's dress Bride dresses

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Product description
Return & Refund
Reviews
Product description

Due to the competitiveness of the market, it is inevitable that the quality of dresses in the market is uneven. 
 Top dress quality has always been our way. We deny  low-end products. Thus, we would like to beg for forgiveness from any customer who requests cheap but low-quality dress from us as we do not provide that.
 Aside from having quality as our top priority, our motto has always been putting our customer in front of our profit. We believe that we can benefit from each other with common development.
 We are continuously developing new dresses and we welcome all our customers, new and old alike to shop from our store.

*TIPS:

1.The real color of the product may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness ,Or may vary due to lighting on images . 

2.we have a professional wedding dress factory to provide you with high quality wedding dress.If you want to learn our dress quality, please do not hesitate to contact us.We can also send the item pictures without logo if you want.

3.The pictures on product introduction are all real photos.
4.The wedding dresses are all handmade,so it is normal phenonmenon to have some beads or sequins dropping,and it will not affect wearing

For the wedding dress we used two colors, pure white(number:1 ) and ivory color (number: 3 )!

NOTE:

To make it show up a good shape,we put a hard cloth inside the dress.



*TIPS:

1.Because the wedding dress is a special clothing, manual measurement with 1-2 cm error,please understand.Thanks.

2.We have these sizes for you to choose now, you can click "Custom Size" , if your measurements don't match the size chart and want custom made

3.Please strictly follow the our size chart to select the size. Do not select directly according to your habits.

4.We also do drop shipping and wholesale, just put in your customers' address when placing the order and note this is drop order,we can follow it and dont leave anything about our brand informations in parcel.

5.About wholesale ,we will offer discount and free express shipping .

We can also send the item pictures without logo if you want.you can contact us.


Return & Refund

Return and Refund Policies 

  • At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

Sarah Houston

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform sarah-houston.com  by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately. 

Step 4. The refund term is within 10 days. sarah-houston.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com. 

  

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.

Crafting Love, One Stitch at a Time

Experience exquisite craftsmanship in every gown. Each dress is meticulously crafted by our artisans to deliver unparalleled elegance on your special day. Feel the difference.

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Wedding Dresses Craftsmanship

Discover the artistry and precision in every stitch of our wedding dresses, ensuring you look and feel radiant on your big day.

Signature Style

At Sarah Houston, our expertise shines in creating timeless wedding dresses that capture elegance and individuality. Trust us to bring your vision to life with unparalleled craftsmanship and personalized service.