info@sarah-houston.com
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Free Customization & Easy Returns.
Duties included for EU, USA & CA.
Made to order in standard or custom sizes.
Tailoring: 15-21 days | Shipping: 5-8 days
Merknader før kjøpsartikler
1) Prisen er bare for kjolen, ikke inkluderer noen
tilbehør som hansker, jakke, slør og
Petticoat.
2) Vi gjør standardstørrelse, pluss størrelse eller skreddersydd størrelse. skikk
laget størrelse, støtter ikke retur eller utveksling.
3) Dress Back = Lace Up eller glidelås.
4) Hvis du trenger en nødsituasjon, vennligst gi oss beskjed om
Dato vi trenger, vi vil ordne produksjonen og
transport for deg på forhånd.
-Kontroller de detaljerte dataene og send inn bestillingen i størrelsen nærmest kroppsstørrelsesdata. Hvis du ikke kan sørge for størrelsen din, kan du gjerne kontakte oss, vi vil gi deg et forslag.
Tips
Hvis du velger tilpassede produkter,
Vennligst gi oss størrelsesparametrene dine. (Som vist på figuren nedenfor)
1. Byste: ___ cm/tommer.
2. Midje: ___ cm/tommer.
3. Hofter: ___ cm/tommer.
4. Holloe til gulv (Uten sko): ___ cm/inches.
5. Høyde (Uten sko): ___ cm/tommer.
6. Hylse Lenght: ___ cm/inches.
7. Armscye: ___ cm/inches.
8. Armomkrets: ___ cm/inches.
9. Håndleddsomkrets: ___ cm/tommer.
10. Skohøyde : ___ cm/inches.
-.Dress Back: Lace Up eller glidelås
-Datoen kjolen blir slitt?
-Hvis du har andre spesielle krav, ikke nøl med å kontakte oss.
Materiale:All vår brudekjole, brudekjole, brudekjole, kveldskjole, promkjole, brudepikekjole, festkjole, mor til bruder kjole og annet bryllupstilbehørstoff er sateng, chiffon, taft, tyll, organza, fløyel osv. Alt med høy- kvalitetsmateriale.
Farge: Du kan velge hvilken som helst farge du liker fra fargekort, og deretter fortelle oss fargenummeret.
-Siden datamaskinskjermer har kromatisk avvik, spesielt mellom CRT -skjerm og LCD -skjerm, kan vi ikke garantere at fargen på produktene våre vil være nøyaktig den samme med fotografiene du så.
-▶ Varene vil bli sendt av Aliexpress Standard Shipping , DHL, UPS, FedEx, Aramex, TNT, EMS, Kina -innlegg osv.
-▶ Frakttid:
Det tar vanligvis 7 til 13 dager å lage kjoler.
Standard logistikktransport tar vanligvis 10-15,15-20 virkedager, avhengig av regionen.
Den raske kanaltransporttiden er omtrent 4 til 6 hverdager, 8 til 12 hverdager, avhengig av regionen.
Produkter på lager kan sendes samme dag.
Hvis du trenger en nødsituasjon, kan du velge Fast Shipping Channels (DHL, UPS, FedEx, Aramex), andre typer transport er veldig treg.
-Item vil bli kurert fra Kina til adressen din. Vi kan brette kjolen inne og ut for å beskytte perlen eller snøringen.
-Forforsendelse vil vi gjøre en nøye undersøkelse, prøvde å ikke være noen problemer. Men hvis du får varene som er funnet, kan du kontakte oss, vil vi hjelpe deg med å adressere ordentlig.
-Bestemmelser om bestillingen (riktig størrelse, farge, stil) nøye før du bestemmer deg for å legge inn bestillingen. Alle ordrene er ordnet i henhold til bestillingsbekreftelsen.
-Hvis det er et problem, eller hvis varen er utilfredsstillende, kan du kontakte oss først for en rask og atisfactory oppløsning, for eksempel, refusjon eller utveksle en ny vare for deg.
-Kontakt oss vennlig for returen først innen 48 timer etter at du har mottatt varen.
-Tid den returnerte varen må være i perfekt stand, som den ble sendt til deg, ikke har blitt endret og ikke har blitt slitt. Hvis det er noe støv, skitne flekker, endring og så videre, skal vi ikke tilby refusjon.
-Vi tilbyr gratis reparasjon på kjolen din! Men portoen for å sende den tilbake og sende kostnadene til deg vil begge være på kontoen din.
-Det er at varen eller kjolene skal returneres til oss innen 3 dager etter at returanmodningen er akseptert.
Din tilbakemelding er veldig viktig for oss♥
Hvis du er fornøyd med klærne, kan du gi oss fem stjerner. Trykk på bestillingsdetaljene, bekreft kvitteringen og klikk på kommentaren. La oss en 5-stjerners anmeldelse ♥
Hvis det er noen problemer. Du kan sende e -post eller chatte med oss på nettet, all e -post vil bli besvart innen 1 virkedag. Hvis du ikke mottar svaret vårt, vennligst vennligst send e -posten din, vi vil svare deg så snart som mulig.
Vi tilbyr god service☎
Takk!
We've partnered with FraudShieldLegal.com to combat fraudulent activities effectively. This ensures that we maintain affordable prices for you without passing on the costs of fraud. Our commitment to tackling fraud and the wardrobing phenomenon through legal measures ensures a fair shopping experience for all.
You can only return goods within 14 days from the day you receive them. We advise our customers to examine the contents of their delivery as soon as it arrives. Once you are sure the items are damaged or wrongfully shipped, please initiate the return/refund process within a maximum of 48H from delivery date.
Please kindly contact our customer service department and ask to return your order. Please do not return the package directly to the address on our website or on the package, which are not our return address.
At Sarah Houston, your satisfaction is our top priority. We understand that shopping online can sometimes be challenging, and we're here to ensure that your experience with us is nothing short of exceptional. Our return policy is designed with your convenience and peace of mind in mind, reflecting our commitment to providing you with the highest level of service and quality products.
AII our items are made to order. This means that we do not stock extra items in our store. Once you place your order, it will be made specifically for you. Therefore, we will not accept returns of goods that are as per your order. Our return policy only accommodates damage or wrongful shipment of items.
From the moment you choose Sarah Houston for your shopping needs, you become a valued member of our community. We take pride in offering a curated selection of products that are thoughtfully designed and meticulously crafted to meet your expectations. Whether you're searching for the perfect dress for a special occasion or a unique accessory to complement your style, we're dedicated to helping you find exactly what you're looking for.
We believe in transparency and clarity when it comes to our return policy. By outlining our guidelines in detail, we aim to provide you with a clear understanding of how returns are facilitated at Sarah Houston. Whether you're returning a damaged item or simply need to exchange a product for a different size or color, we're here to assist you every step of the way.
Your satisfaction is our ultimate goal. If for any reason you're not completely satisfied with your purchase, we encourage you to reach out to our dedicated customer service team. We're here to listen to your concerns, address any issues, and work towards a resolution that leaves you feeling confident and satisfied with your shopping experience.
Return Eligibility
While we aim to ensure your complete satisfaction with our products, we understand that circumstances may arise where a return is necessary. Our return policy is designed to accommodate such situations, although with certain limitations.
Please note that all return requests must be accompanied by supporting pictures of the product. The return request will be considered valid and effective only once we have received and reviewed the product pictures.
Damaged Dresses
At Sarah Houston, we understand the importance of receiving your order in pristine condition. We acknowledge that there may be instances where a dress arrives with unexpected flaws or is not the item you anticipated. In such cases, we strive to provide a resolution that ensures your satisfaction.
Damaged dresses are those that exhibit noticeable flaws upon arrival, which were not present at the time of purchase. These flaws may include tears, rips, stains, or other imperfections that detract from the garment's quality and intended appearance. Our commitment to quality means that we take these concerns seriously and seek to address them promptly.
It's important to recognize that handmade products, including our dresses, may exhibit slight variations in color or sizing. These variations are inherent in the crafting process and contribute to the uniqueness of each garment. While we strive for consistency in our products, we acknowledge that minor differences may occur and may not necessarily constitute damage.
Should you receive a damaged dress or the wrong item, we encourage you to contact our Customer Service team promptly. Providing clear pictures of the issue will aid us in assessing the situation and determining the appropriate course of action. We are committed to resolving any discrepancies and ensuring that you receive the quality product you expect from Sarah Houston.
If you have received a damaged dress or the wrong item, please don't hesitate to reach out to us at info@sarah-houston.com. Our dedicated team is here to assist you every step of the way, providing guidance and support to address your concerns effectively.
If you believe your dress is damaged upon receipt, please contact us within 48 hours of delivery with clear pictures of the issue. Our team will assess the damage and provide further instructions on how to proceed with the return.
Refund Procedure
Upon receiving and inspecting the returned damaged dress, we will initiate the refund process. Refunds will be issued using the original payment method within 10 business days of receiving the returned item.
Final Sale Items
At Sarah Houston, we occasionally offer certain items as Final Sale. These items are marked as such to signify that they are being sold at a significantly reduced price and are considered non-returnable and non-refundable. We understand that purchasing Final Sale items requires careful consideration, and we aim to provide transparency regarding the terms of sale for these products.
Final Sale items are excluded from our standard return and refund policies. Once purchased, these items cannot be returned or exchanged for any reason other than a manufacturing defect or damage upon arrival. It's important to note that Final Sale items are sold in their current condition, and any imperfections or discrepancies are disclosed at the time of sale.
Before purchasing a Final Sale item, we encourage you to carefully review the product description and images provided. Take note of any specific details regarding the item's condition, sizing, or other relevant information. If you have any questions or concerns about a Final Sale item, please don't hesitate to contact our Customer Service team for clarification.
Sizing and Fitting Issues
To allow for slight modifications, our tailors reserve additional fabric in the seams of all dresses. We understand that sometimes a finished gown might vary by approximately an inch in either direction of the specified measurements. This will allow you to make alterations so the dress can fit you perfectly.
Color Mismatch
Concerning color mismatch, please note that there might be a slight color deviation due to your computer screen or mobile device settings. However, if you are convinced that the color is not what you ordered, please contact Customer Service to see if a return or refund is possible.
Size Deviation
If your dress size differs from the specifications of your order by more than one inch, you are encouraged to find a local tailor to make adjustments. In this case, we offer limited alterations reimbursement. Should you choose this option, please remember to request a receipt from your tailor. A copy of the receipt must be provided to request reimbursement.
Item Is The Size You Ordered But Does Not Fit
Please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged. Your option is to look for a local tailoring service at your own cost. Please note that if your order specifications differ greatly from the final sizing request, resizing may not be possible.
Exchange Policy
Do you wish to exchange your dress for a different size or item?
Unfortunately, we currently don't offer an exchange service for any products at this time. All our dresses are made to order. Therefore, we will not have any extra dresses for exchange. If you want a different item, please return the order and start a new order from scratch.
Additional Assistance
If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at info@sarah-houston.com. Our dedicated customer service team is here to assist you.
Thank you for your understanding and continued support.
Order Cancellation
We understand that circumstances may arise where you need to cancel your order. Please note the following cancellation policy:
Warm regards,
The Sarah Houston Team
We highly recommend opting for custom sizing to achieve the best fit.
Size | Bust | Waist | Hips | Hollow to Hem | Height |
---|
Insert your measured sizing into the case "Custom Size entry," or alternatively, email it to info@sarah-houston.com
How to Measure
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