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41082858569789|41082858635325|41082858700861|41082858766397|41082858831933|41082858930237|41082858995773|41082859061309
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Prix régulier $517.99
Prix de vente $517.99 Prix régulier $617.89
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Champagne Robe de soirée sirène avec plumes châle cape luxe Dubaï Robes de bal robe formelle de remise des diplômes

Champagne
Rose
  • Estimated Delivery:Dec 28 - Jan 01

    • Free Shipping & Easy Returns.
    • Duties included for EU, USA & CA.
    • Made to order in standard or custom sizes.
    • Tailoring: 17-21 days | Shipping: 5-8 days
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Champagne Robe de soirée sirène avec plumes châle cape luxe Dubaï Robes de bal robe formelle de remise des diplômes

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Conseils chauds:

1. Si la robe à 100% de vraies photos?

Toutes les robes que vous voyez sont des photos 100% réelles faites par notre usine, vous obtiendrez exactement ce que vous voyez, encore plus beau que les photos :)

2. Combien de temps puis-je recevoir la robe?

Habituellement, nous pouvons expédier la robe dans les 7 à 15 jours.
Le temps d'expédition est d'environ 5-7 jours ouvrables par DHL, FedEx, UPS, TNT etc.
Si vous en avez besoin de toute urgence, veuillez nous le dire, nous pouvons organiser une commande de pointe pour vous :)

3. Si la taxe a la taxe?

Les taxes sont facturées par votre pays (la plupart des pays ne facturent pas d'impôt), nous ne nous occupons donc pas d'eux. Mais si vous avez une demande, nous pouvons essayer de vous aider à marquer un prix de déclaration inférieur.

100% de vraies photos, ce que vous voyez ce que vous obtenez, ou encore plus belle

Tableau de taille standard

Taille personnalisée

Si vous souhaitez fabriquer sur mesure, veuillez offrir des mesures comme le montre le suivant:

(1) Buste: ____cm
(2) taille: ____cm
(3) hanches: ____cm
(4) épaule au sol (avec chaussures): ___cm
(5) épaule à l'épaule: ___cm
(6) Hauteur (avec chaussures): ____cm

Si la robe a des manches longues, nous avons encore besoin d'une autre taille:

(7) Ammole: ____CM
(8) Bicep: ____CM
(9) Longueur du bras / manchon: ___cm

Politique de retour

Nous avons un processus de retour / échange facile! Si vous n'êtes pas totalement satisfait de l'article

(y compris un problème de qualité, pas la bonne taille, etc.)

Vous pouvez retourner cet article pour un remboursement complet (à l'exclusion des frais d'expédition)

Exigences de retour et d'échange

1) Le troduc doit être non porté et dans l'état d'origine même après avoir essayé pour l'ajustement et la taille.

2) Aucun remboursement: usé, parfumé, modifié ou sans la marque et les étiquettes d'origine.

3) Ne pas vous adapter (de mauvaise taille), le problème de qualité

4) Aucun remboursement: petite taille ou plus sur mesure et fabriquée à votre spécification.

5) Il est de la responsabilité des acheteurs de payer la déclaration ou d'échanger des frais de port.

Retour


Return & Refund

Return and Refund Policies 

  • At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

Sarah Houston

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform sarah-houston.com  by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately. 

Step 4. The refund term is within 10 days. sarah-houston.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com. 

  

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.

Crafting Love, One Stitch at a Time

In threads of joy, and whispers of lace,
Sarah Houston, where dreams find their place.