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41082827636797|41082827702333|41082827767869|41082827800637|41082827833405|41082827866173|41082827898941|41082827931709
מחיר רגיל $527.99
מחיר מבצע $527.99 מחיר רגיל $627.41
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להציל $99.42

Kendall Jenner Nude Mermaid Luxury Dubai Evening Dresses Crystal Tassel Long Prom Graduation Party Gowns

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  • Estimated Delivery:Oct 22 - Oct 26

  • Free Shipping & Easy Returns

    Duties included for EU, USA & Canada.

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Kendall Jenner Nude Mermaid Luxury Dubai Evening Dresses Crystal Tassel Long Prom Graduation Party Gowns

Kendall Jenner Nude Mermaid Luxury Dubai Evening Dresses Crystal Tassel Long Prom Graduation Party Gowns

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Description
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Return & Refund
FAQ's
Description

Warm Tips :

1. If the dress 100% real photos ?

All the dresses you see are 100% real photos made by our factory ,you will get exactly what you see ,even more beautiful than photos :)

2. How long can I receive the dress ?

Usually we can ship the dress within 7-15 days .
Shipping time is about 5-7 working days by DHL ,Fedex,UPS,TNT etc.
If you need it urgently , please tell us ,we can arrange a rush order for you :)

3. If have the tax?

The taxes are charged by your country ( most countries doesn't charge tax ), so we won`t take care of them. But if you have any request, we can try to help you mark a lower declare price.

100% real pics ,what u see what u get ,or even more beautiful

Standard Size Chart

Custom Made Size

If you want custom made , please offer measurements as the following shows:

(1) Bust: ____cm
(2) Waist: ____cm
(3) Hips: ____cm
(4) Shoulder To Floor (with shoes): ___cm
(5) Shoulder to Shoulder: ___cm
(6) Height(with shoes) : ____cm

If the dress has long sleeves , we still need other size:

(7) Armhole : ____cm
(8) Bicep: ____cm
(9) Arm/Sleeve Length: ___cm

Return Policy

We have an easy return/exchange process! If you are not totally satisfied with the item

(including quality problem, not the right size etc.)

You may return this item for a full refund.(excluding shipping charges)

Return & Exchange Requirements

1) Troduct must be unworn and in the original condition even after tried on for fit and size.

2) No Refund: Worn, Perfumed, Altered or without the original Brand&Labels.

3) Not fit for you(with wrong size), the quality problem

4) No Refund: Custom-made Petite or Plus Size and Made to your Specification.

5) It is buyers' responsibility to pay the return or exchange postage.

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Return & Refund

Return Policy

You can only return goods within 14 days from the day you receive them. We advise our customers to examine the contents of their delivery as soon as it arrives. Once you are sure the items are damaged or wrongfully shipped, please initiate the return/refund process as soon as you can.

Please kindly contact our customer service department and ask to return your order. Please do not return the package directly to the address on our website or on the package, which are not our return address.

At Sarah Houston, your satisfaction is our top priority. We understand that shopping online can sometimes be challenging, and we're here to ensure that your experience with us is nothing short of exceptional. Our return policy is designed with your convenience and peace of mind in mind, reflecting our commitment to providing you with the highest level of service and quality products.

  • Our Commitment to Excellence

From the moment you choose Sarah Houston for your shopping needs, you become a valued member of our community. We take pride in offering a curated selection of products that are thoughtfully designed and meticulously crafted to meet your expectations. Whether you're searching for the perfect dress for a special occasion or a unique accessory to complement your style, we're dedicated to helping you find exactly what you're looking for.

  • Transparent and Clear Guidelines

We believe in transparency and clarity when it comes to our return policy. By outlining our guidelines in detail, we aim to provide you with a clear understanding of how returns are facilitated at Sarah Houston. Whether you're returning a damaged item or simply need to exchange a product for a different size or color, we're here to assist you every step of the way.

  • Your Satisfaction Guaranteed

Your satisfaction is our ultimate goal. If for any reason you're not completely satisfied with your purchase, we encourage you to reach out to our dedicated customer service team. We're here to listen to your concerns, address any issues, and work towards a resolution that leaves you feeling confident and satisfied with your shopping experience.

AII our items are made to order. This means that we do not stock extra items in our store. Once you place your order, it will be made specifically for you. Therefore, we will not accept returns of goods that are as per your order. Our return policy only accommodates damage or wrongful shipment of items.

Return Eligibility

While we aim to ensure your complete satisfaction with our products, we understand that circumstances may arise where a return is necessary. Our return policy is designed to accommodate such situations, although with certain limitations.

Damaged Dresses or Wrong Item Received

At Sarah Houston, we understand the importance of receiving your order in pristine condition. We acknowledge that there may be instances where a dress arrives with unexpected flaws or is not the item you anticipated. In such cases, we strive to provide a resolution that ensures your satisfaction.

  • Definition of Damaged Dresses

Damaged dresses are those that exhibit noticeable flaws upon arrival, which were not present at the time of purchase. These flaws may include tears, rips, stains, or other imperfections that detract from the garment's quality and intended appearance. Our commitment to quality means that we take these concerns seriously and seek to address them promptly.

  • Variations in Handmade Products

It's important to recognize that handmade products, including our dresses, may exhibit slight variations in color or sizing. These variations are inherent in the crafting process and contribute to the uniqueness of each garment. While we strive for consistency in our products, we acknowledge that minor differences may occur and may not necessarily constitute damage.

  • Our Commitment to Resolution

Should you receive a damaged dress or the wrong item, we encourage you to contact our Customer Service team promptly. Providing clear pictures of the issue will aid us in assessing the situation and determining the appropriate course of action. We are committed to resolving any discrepancies and ensuring that you receive the quality product you expect from Sarah Houston.

  • Assistance and Support

If you have received a damaged dress or the wrong item, please don't hesitate to reach out to us at info@sarah-houston.com. Our dedicated team is here to assist you every step of the way, providing guidance and support to address your concerns effectively.

  • Return Process for Damaged Dresses or Wrong Item Received

If you believe your dress is damaged upon receipt, please contact us within 48 hours of delivery with clear pictures of the issue. Our team will assess the damage and provide further instructions on how to proceed with the return. Return shipping costs for damaged items will be covered by us.

Made-to-Order Dresses

All dresses priced over $100 are meticulously handmade and made-to-order, tailored specifically to your preferences. As a result, no returns are accepted for these items. We do not maintain excess inventory in our store; each order is uniquely crafted upon placement. Therefore, we are unable to accept returns for goods that are made to your exact specifications.

Please note that this policy ensures the highest level of quality and customization for our customers, and we appreciate your understanding in this matter.

At Sarah Houston, we take pride in offering a curated selection of dresses that are not only stylish and elegant but also crafted with meticulous attention to detail. Our Made-to-Order Dresses, are a testament to our commitment to providing you with garments that are tailored to your unique preferences and specifications.

  • Craftsmanship and Precision

Each Made-to-Order Dress is meticulously handmade by our skilled artisans, ensuring that every stitch is placed with precision and care. From the selection of premium materials to the final touches, we spare no effort in creating a garment that reflects your individual style and personality. Whether you're seeking a timeless classic or a modern statement piece, our Made-to-Order Dresses are designed to exceed your expectations.

  • Limited Returns

Due to the personalized nature of our Made-to-Order Dresses, the possibility of returns is limited for these items. While we understand that circumstances may arise where a return is necessary, we ask for your understanding in recognizing the unique process involved in creating these garments. Our goal is to ensure that each dress is tailored specifically to your preferences, resulting in a garment that is truly one-of-a-kind.

  • Dresses Under $100

In contrast, Dresses priced under $100 offer a more accessible option for those seeking quality and style at an affordable price point. While these dresses may not be made-to-order, they still undergo the same rigorous quality control measures to ensure that they meet our standards of excellence.

  • Eligibility for Returns

Dresses priced under $100 are eligible for returns under certain conditions. If you're not completely satisfied with your purchase, you may return the dress within 14 days of delivery for a refund. We ask that the dress be returned in its original condition with all tags attached to ensure eligibility for a refund.

Our Commitment to Satisfaction

Whether you choose a Made-to-Order Dress or a Dress Under $100, our commitment to your satisfaction remains unwavering. We strive to provide you with a shopping experience that is seamless, enjoyable, and ultimately leaves you feeling confident and satisfied with your purchase.

Refund Procedure

Upon receiving and inspecting the returned damaged dress, we will initiate the refund process. Refunds will be issued using the original payment method within 10 business days of receiving the returned item.

Final Sale Items

At Sarah Houston, we occasionally offer certain items as Final Sale. These items are marked as such to signify that they are being sold at a significantly reduced price and are considered non-returnable and non-refundable. We understand that purchasing Final Sale items requires careful consideration, and we aim to provide transparency regarding the terms of sale for these products.

  • Non-Returnable and Non-Refundable

Final Sale items are excluded from our standard return and refund policies. Once purchased, these items cannot be returned or exchanged for any reason other than a manufacturing defect or damage upon arrival. It's important to note that Final Sale items are sold in their current condition, and any imperfections or discrepancies are disclosed at the time of sale.

  • Considerations Before Purchase

Before purchasing a Final Sale item, we encourage you to carefully review the product description and images provided. Take note of any specific details regarding the item's condition, sizing, or other relevant information. If you have any questions or concerns about a Final Sale item, please don't hesitate to contact our Customer Service team for clarification.

Sizing and Fitting Issues

To allow for slight modifications, our tailors reserve additional fabric in the seams of all dresses. We understand that sometimes a finished gown might vary by approximately an inch in either direction of the specified measurements. This will allow you to make alterations so the dress can fit you perfectly.

Color Mismatch

Concerning color mismatch, please note that there might be a slight color deviation due to your computer screen or mobile device settings. However, if you are convinced that the color is not what you ordered, please contact Customer Service to see if a return or refund is possible.

Size Deviation

If your dress size differs from the specifications of your order by more than one inch, you are encouraged to find a local tailor to make adjustments. In this case, we offer limited alterations reimbursement. Should you choose this option, please remember to request a receipt from your tailor. A copy of the receipt must be provided to request reimbursement.

Item Is The Size You Ordered But Does Not Fit

Please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged. Your option is to look for a local tailoring service at your own cost. Please note that if your order specifications differ greatly from the final sizing request, resizing may not be possible.

Exchange Policy

Do you wish to exchange your dress for a different size or item?

Unfortunately, we currently don't offer an exchange service for any products at this time. All our dresses are made to order. Therefore, we will not have any extra dresses for exchange. If you want a different item, please return the order and start a new order from scratch.

Additional Assistance

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at info@sarah-houston.com. Our dedicated customer service team is here to assist you.

Thank you for your understanding and continued support.

Order Cancellation

We understand that circumstances may arise where you need to cancel your order. Please note the following cancellation policy:

  • Orders canceled within 24–72 hours after order confirmation will receive an 80% refund of the price.
  • Orders canceled within 72-120 hours after order confirmation will receive a 50% refund of the price.
  • Orders canceled beyond 120 hours after payment confirmation are not eligible for a refund.
  • Once your order has been shipped, it can no longer be canceled.

Warm regards,
The Sarah Houston Team

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1. כיצד אוכל לדעת את הגודל שלי? 

פרטי הגודל של כל מוצר זמינים בדף המוצר. אנו מספקים תרשים גודל מקיף שיעזור לכם למצוא את ההתאמה המושלמת. אם יש לך שאלות נוספות לגבי גודל, אל תהסס לפנות אלינו info@sarah-houston.comו הצוות שלנו ישמח לעזור לך.

2. כיצד אוכל לבצע הזמנה על שרה יוסטון? 

ביצוע הזמנה שרה יוסטון הוא פשוט ונוח. בצע את הצעדים הבאים:

  • עיין באתר שלנו ובחר את הפריטים הרצויים על ידי הוספתם לעגלת הקניות שלך.
  • לאחר שתסיים לקניות, המשך לדף הקופה.
  • ספק את כתובת המשלוח ופרטי התשלום שלך כדי להשלים את ההזמנה.

3. אילו שיטות תשלום אתה מקבל? 

שרה יוסטון מקבל שיטות תשלום שונות, כולל כרטיסי אשראי/חיוב (ויזה, מאסטרקארד, אמריקן אקספרס), PayPal ואפשרויות תשלום מקוונות אחרות מאובטחות. היה סמוך ובטוח כי פרטי התשלום שלך מטופלים באבטחה ופרטיות מירבית.

4. מהן אפשרויות המשלוח וזמני המסירה?

משלוח הוא חינם המוערך תאריך המסירה מצוין עבור כל מוצרו זמני המסירה תלויים בזמן הטיפול ובזמן ההובלה של כל מוצר. ימי טיפול ותחבורה מתייחסים לימי עסקים, לא כולל סופי שבוע וחגים.

5. האם אוכל לעקוב אחר ההזמנה שלי? 

כן, אתה יכול לעקוב אחר ההזמנה שלך שרה יוסטוןו לאחר שליחת ההזמנה שלך, אנו נספק לך מספר מעקב. אתה יכול להשתמש במספר המעקב הזה כדי לפקח על מצב החבילה והמיקום שלך עד שהוא מגיע לפתחך.

6. האם אתה מציע משלוח בינלאומי?

 כן, שרה יוסטון מציע משלוח בינלאומי למדינות שונות. בתהליך הקופה, אתה יכול לבחור את המדינה שלך למשלוח, ויוצגו דמי המשלוח הרלוונטיים וזמני המסירה המשוערים.

7. מהי מדיניות ההחזרה שלך? 

אנו רוצים שתהיה מרוצה לחלוטין מהרכישה שלך מ שרה יוסטוןו אם, מסיבה כלשהי, אינך מרוצה מההזמנה שלך, אתה יכול להחזיר אותה תוך 30 יום מקבלת החבילה. יש להשתמש בפריט, במצבו המקורי, ועם כל התגים שלמים. אנא עיין בדף ההחזרות וההחזרים שלנו לקבלת הוראות מפורטות בתהליך ההחזרה.

8. כיצד אוכל ליצור קשר עם תמיכת לקוחות? 

צוות תמיכת הלקוחות שלנו כאן כדי לסייע לך בכל פניות או חששות. אתה יכול להגיע אלינו דרך הערוצים הבאים:

  • אימייל: info@sarah-houston.com
  • טלפון✆: +34 666 08 60 28 (שני עד שישי, 9:00 בבוקר - 17:00 GMT)
  • צ'אט חי: זמין באתר שלנו בשעות העסקים.

9. האם אוכל לבטל או לשנות את ההזמנה שלי לאחר שהוצב? 

אנו שואפים לעבד הזמנות במהירות להבטיח אספקה ​​בזמן. אם ברצונך לבטל או לשנות את ההזמנה שלך, אנא צור קשר עם צוות התמיכה בלקוחות שלנו בהקדם האפשרי. אנו נעשה כמיטב יכולתנו בכדי להתאים לבקשתך, אך שימו לב שברגע שנשלח הזמנה, יתכן שלא ניתן יהיה לבצע שינויים.

10. האם יש מבצעים או הנחות זמינים? 

שרה יוסטון מציע באופן קבוע מבצעים והנחות על פריטים שונים. הקפד להירשם לניוזלטר שלנו ולעקוב אחרינו במדיה החברתית כדי להישאר מעודכן על המבצעים וההצעות המיוחדות האחרונות.

בְּ שרה יוסטון, אנו שואפים לספק שירות יוצא דופן ומוצרים מהשורה הראשונה. אם יש לך שאלות אחרות שלא מכוסות בשאלות נפוצות זו, אל תהסס ליצור קשר עם צוות התמיכה בלקוחות שלנו. קנייה מהנה!