Preguntas más frecuentes
¿Qué métodos de envío están disponibles?
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Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit.
¿Cuánto tiempo tomará recibir mi paquete?
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¿Hacen envíos internacionales?
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¿Qué métodos de pago se aceptan?
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¿Es seguro comprar online?
While we do not offer in-house alterations, we can provide recommendations for trusted tailors in your area who specialize in wedding dress alterations. If you have specific alteration requests, please let us know when placing your order, and we can accommodate them to the best of our ability.
Are your wedding dresses eco-friendly/sustainable?
We are committed to sustainability and offer a selection of wedding dresses made from eco-friendly materials such as organic cotton, recycled polyester, and bamboo silk. Look for our eco-friendly options labeled on our website, or contact us for more information about our sustainable practices.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and receive real-time updates on its location.
Do you offer international shipping?
Yes, we ship our wedding dresses worldwide. However, please note that additional customs duties and taxes may apply to international orders, which are the responsibility of the recipient. For more information on international shipping rates and policies, please contact our customer service team.
How can I contact customer service?
You can reach our customer service team via email at info@sarah-houston.com or by Live chat. Our team is available to assist you with any questions or concerns you may have regarding our wedding dresses, sizing, ordering process, and more.
Can I cancel or modify my order after it's been placed?
We aim to process orders quickly to ensure timely delivery. If you wish to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is dispatched, it may not be possible to make changes.
