Elegante vestido de novia musulmán para novia, apliques de flores, árabe, Dubái, mangas largas, vestido de novia, bata de tul
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Estimated Delivery:Dec 21 - Dec 25
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Free Shipping & Easy Returns
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Elegante vestido de novia musulmán para novia, apliques de flores, árabe, Dubái, mangas largas, vestido de novia, bata de tul
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Descripción del Producto
Preguntas frecuentes:
¿Cuanto tiempo tardará la entrega?
Tiempo de entrega = Tiempo de procesamiento + Tiempo de envío
Entrega estándar 15-25 días
Entrega urgente 7-15 días
Nota: 1. Para entrega urgente. Si necesita el vestido en menos de 7 o 15 días, indíquenos la fecha en la que necesita el vestido. Programaremos su pedido con anticipación y nos aseguraremos de que lo reciba a tiempo. 2. Para algunos estilos con abalorios complicados y trabajo manual, el procesamiento puede demorar algunos días más.
¿Hacen envíos a mi país?
Realizamos envíos a todo el mundo. Los vestidos se envían por DHL, UPS, TNT, EMS. Normalmente, llegan en un plazo de 5 a 10 días después de que los enviamos.
¿Qué métodos de pago aceptan actualmente?
Actualmente aceptamos pagos mediante PayPal y tarjeta de crédito/débito.
Otras preguntas que puedas tener:
P: ¿Puedo cambiar el estilo del vestido? ¿Tiene algún coste adicional?
R: Sí, los estilos se pueden personalizar según sus pedidos. El costo depende del tipo de cambio que necesite. Normalmente, tendrá un costo adicional de $10 a $30. Envíenos un correo electrónico para obtener más detalles.
P: ¿Tienen tiendas físicas? ¿Dónde puedo probarme el vestido? Me da un poco de miedo pedir el vestido por Internet sin probármelo antes.
R: Lo sentimos mucho, pero no tenemos tiendas físicas en su localidad y solo hacemos negocios en línea. Fabricamos vestidos de alta calidad de acuerdo con las imágenes. Al comprar en línea, también puede disfrutar de precios más competitivos. No dude en contactarnos y estaremos encantados de brindarle algunas sugerencias profesionales.
P: ¿Puedo cambiar el tamaño y el color de mis vestidos después del pago?
A: El tamaño y el color se pueden cambiar dentro de las 24 horas posteriores a la realización del pedido.
P: ¿Qué significa "hueco hasta el piso"? Espero poder realizar el pedido personalizado.
A: La distancia entre el hueco y el suelo es la longitud desde el hueco (centro de la clavícula) hasta el suelo. Para medirlo, toma la cinta desde el frente, con los pies descalzos. Debes estar de pie y mantener los pies juntos.
P: ¿Puedo cancelar el pedido después del pago?
A: El pedido se puede cancelar dentro de las 24 horas posteriores a su pedido. Después de 24 horas, el pedido ya no se puede cancelar, porque ya comenzamos a fabricarlo. Gracias por su comprensión.
Política de devoluciones:
¡Tenemos un proceso de devolución/cambio sencillo! Puedes devolver este artículo para recibir un reembolso total (excepto los gastos de envío).
A. El producto no debe usarse y solo debe probarse para comprobar el ajuste y el tamaño.
NO HAY REEMBOLSO: Prendas usadas, perfumadas o alteradas.
B. El artículo debe devolverse (es decir, aplicarse y comenzar a devolverse) dentro de los 7 días posteriores a la aceptación de la entrega. Es responsabilidad del comprador pagar el franqueo de devolución o cambio.
SIN reembolso: Han pasado más de 7 días y aún no se ha devuelto.
C. Cuando realice una devolución, incluya una nota con su nombre, dirección y número de pedido, una breve explicación del motivo de la devolución.
Return and Refund Policies
- At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Sarah Houston
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform sarah-houston.com by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately.
Step 4. The refund term is within 10 days. sarah-houston.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.
Crafting Love, One Stitch at a Time
In threads of joy, and whispers of lace,
Sarah Houston, where dreams find their place.