Vestidos de novia de satén con bolsillos, cuello redondo, mangas largas, vestido de encaje árabe, bata de novia, vestido de novia
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Estimated Delivery:Dec 21 - Dec 25
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Free Shipping & Easy Returns
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Vestidos de novia de satén con bolsillos, cuello redondo, mangas largas, vestido de encaje árabe, bata de novia, vestido de novia
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Let customers speak for us
1. Como vendedor honesto, garantizamos que el vestido será 90% - 99% igual a la imagen original que se muestra . Si desea un 100% exactamente igual, perdónenos. No hay dos hojas exactamente iguales en el mundo. No podemos garantizarlo, así que no haga el pedido si aún insiste en una similitud del 100%. Gracias por su comprensión.
2. Los vestidos no incluyen ningún accesorio como velos, guantes, enaguas en el interior, etc. ¡ La oferta es solo por el vestido! Si desea accesorios, ¡comuníquese con nosotros!
3. El tamaño personalizado (incluido el tamaño grande)/color requiere una tarifa adicional de USD 30,00.
4. No se aceptan cambios de tamaño/color/solicitud especial una vez que el pedido haya superado las 24 horas.
5. Si desea cancelar el pedido: Aceptamos un reembolso completo dentro de las 24 horas posteriores a la realización del pedido; solo hay un reembolso parcial del 50% después de realizar el pedido más de 24 horas (el 50% es el costo de nuestro material).
6. Prometemos enviar el vestido dentro de 10-15 días (no pedidos grandes), generalmente enviado por la forma de envío estándar de Aliexress y esto es gratis.
Tiempo de entrega: 15-30 días hábiles a los principales destinos, no a países remotos.
Si lo necesita urgentemente, contáctenos para enviarlo por envío rápido (como DHL, Fedex ...), pero deberá pagar una tarifa adicional. De lo contrario, insistiremos en el envío por correo aéreo.
Su satisfacción es lo más importante para nosotros.
Al recibir su paquete, le recomendamos que verifique y se asegure de que el vestido o la prenda se haya confeccionado según el tamaño estándar o las medidas personalizadas que especificó. Pruébese el vestido o la prenda lo antes posible sin quitar las etiquetas, alterar ni lavar el vestido. Si va a devolver o cambiar vestidos, prendas o accesorios, asegúrese de que estén en su estado original: sin usar, sin lavar, sin alterar, sin daños, limpios, sin pelusa ni pelo y con las etiquetas intactas y adheridas.
Si los artículos se dañan o se pierden al devolverlos, el comprador será responsable de dicho daño o pérdida y no le reembolsaremos el importe íntegro. El comprador debe intentar presentar una reclamación a la empresa de logística para recuperar el coste del daño o la pérdida.
El comprador será responsable de los gastos de envío para devolver los artículos.
Estimado, vestidos hechos a medida. Todos ellos cosidos a mano y necesitan mucho tiempo para transportarse, puede que se caigan algunas lentejuelas/cuentas/cristales/plumas/flores, no pertenece a problemas de calidad, por favor tenga la amabilidad de comprenderlo, haremos lo mejor para usted, esperamos sinceramente que pueda amarlo, ¡muchas gracias!
1. Problemas de tamaño o ajuste
Como todos nuestros vestidos están cosidos a mano y confeccionados por el cliente, el vestido terminado puede variar aproximadamente 1 pulgada en las medidas especificadas.
Para garantizar que su vestido le quede perfecto, nuestros sastres han confeccionado todos nuestros vestidos con tela adicional en las costuras para permitir realizar pequeñas modificaciones de tamaño fácilmente. Si considera que los productos no son adecuados para usted y tiene preguntas, puede contactarnos directamente.
2. Falta de coincidencia de colores
Las diferencias de color pueden deberse a otras razones, como el reflejo del color en el monitor, la iluminación, el fondo, etc. Sin embargo, si cree que el artículo recibido es del color incorrecto, comuníquese con nosotros para ver si es posible una devolución o un reembolso.
3. Proceso de devolución
<1> Comuníquese con nosotros dentro de los 7 días posteriores a la recepción de su pedido. Incluya una explicación y fotografías que documenten el motivo de la devolución. No se aceptarán devoluciones sin aprobación previa.
<2> Una vez que aprobemos su solicitud, envíe el artículo dentro de los 5 días.
<3> Aliexpress le reembolsará el dinero directamente. El siguiente enlace le lo indicará:
http://activities.aliexpress.com/adcms/help-aliexpress-com/receive_refund.php
Return and Refund Policies
- At sarah-houston.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@sarah-houston.com, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Sarah Houston
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at sarah-houston.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform sarah-houston.com by email, sending your return request to info@sarah-houston.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately.
Step 4. The refund term is within 10 days. sarah-houston.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@sarah-houston.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@sarah-houston.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.
Crafting Love, One Stitch at a Time
In threads of joy, and whispers of lace,
Sarah Houston, where dreams find their place.